Master Servicing

We’re Simplifying Servicing by eliminating Single-Family MBS call-in bringing efficiencies to servicers in regular servicing activities and working to eliminate loan level reporting errors.

Learn more about how we’re Simplifying Servicing

Simplified Investor Reporting

Now available

Improved investor reporting process for servicers (as of February 1) by:

  • Eliminating the requirement for servicers to report Single-Family MBS SWAP security balances to Fannie Mae—saving servicers time and resources
  • Aligning the investor reporting due dates for Scheduled/Scheduled (S/S), Scheduled/Actual (S/A), and Actual/Actual (A/A) remittance type mortgage loans—allowing servicers to clear data exceptions throughout the month and better manage resources
  • Standardizing of liquidation reporting will provide customers with consistency in reporting requirements between GSEs—bringing efficiencies to their processes

Elimination of Loan Level Reporting Errors

Future enhancements

Continued simplification of loan level reporting process by:

  • Developing a capability to facilitate near real time reconciliation of Master Servicing data from the Servicer with Fannie Mae data, and provide guidance to the Servicers on data discrepancies. Servicers will gain efficiencies through improved data quality and reduced number of exceptions.